https://community.arlo.com/t5/Arlo-Pro-2/No-Support/m-p/1663231#M19510 Panel not charging. Spent some 8 hours calling Arlo support - was told by supervisor they would ship a replacement including charging cable however, nothing has arrived. Customer service and support is greatly lacking with this company. I, would not recommend based upon. Tired of calling, and getting misinformation. Sun, 23 Dec 2018 12:19:31 GMT Dognuts 2018-12-23T12:19:31Z https://community.arlo.com/t5/Arlo-Pro-2/No-Support/m-p/1663231#M19510 Panel not charging. Spent some 8 hours calling Arlo support - was told by supervisor they would ship a replacement including charging cable however, nothing has arrived. Customer service and support is greatly lacking with this company. I, would not recommend based upon. Tired of calling, and getting misinformation. Sun, 23 Dec 2018 12:19:31 GMT https://community.arlo.com/t5/Arlo-Pro-2/No-Support/m-p/1663231#M19510 Dognuts 2018-12-23T12:19:31Z https://community.arlo.com/t5/Arlo-Pro-2/No-Support/m-p/1663337#M19592 Spent 9 hours on the phone over the course of two days, trying to get a replacement for a defective Arlo solar panel charger. I will contact Netgear about. Your customer service help from the Philippines is very, very poor. I can't believe I purchased this system, unbelievably poor customer service and support.. Sun, 23 Dec 2018 21:06:41 GMT https://community.arlo.com/t5/Arlo-Pro-2/No-Support/m-p/1663337#M19592 Dognuts 2018-12-23T21:06:41Z https://community.arlo.com/t5/Arlo-Pro-2/No-Support/m-p/1663503#M19593 <P>Hi <a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/707025">@Dognuts</a>,</P> <P>&nbsp;</P> <P>Sorry to hear the experience you received from our support team. I have sent you a private message to check your case further.</P> Mon, 24 Dec 2018 23:48:36 GMT https://community.arlo.com/t5/Arlo-Pro-2/No-Support/m-p/1663503#M19593 JessicaP 2018-12-24T23:48:36Z