topic Re: Arlo Pro 2 Camera Not Detecting Motion in Arlo Pro 2

Arlo Pro 2 Camera Not Detecting Motion

NTNH — Tue, 11 Dec 2018 16:52:12 GMT

Hi Everyone,

I bought an Arlo pro 2 base station and four cameras. Setup easy and work well. However, two weeks now. One camera for my front door does not detect the motion anymore. I tried motion detection test, no orange light but two one-time flash red lights. The other three work ok right now. It is raining for several days, here. I am not sure if that affects the camera.

Anyone faced or facing the same issue and can help me with that?

Thanks

Arlo Pro 2 Camera Not Detecting Motion

jguerdat — Tue, 11 Dec 2018 16:52:25 GMT

Maybe the battery needs chaarging?

Arlo Pro 2 Camera Not Detecting Motion

NTNH — Tue, 11 Dec 2018 16:52:36 GMT

Thanks for the reply. The battery still 70% remaining. I can try to charge it until full, however, it should not be like this.

Arlo Pro 2 Camera Not Detecting Motion

jguerdat — Tue, 11 Dec 2018 16:52:48 GMT

Spec battery life is for <5 minutes of recording and live viewing per day. Have you been following that?

Re: Arlo Pro 2 Camera Not Detecting Motion

NTNH — Thu, 13 Dec 2018 21:15:26 GMT

I took it down and remove the battery and put it back. Now it works.

Re: Arlo Pro 2 Camera Not Detecting Motion

srleonard93 — Fri, 14 Dec 2018 23:35:11 GMT

Hello,

Can anyone help me identify why one of my camera's stopped detecting movement and stopped alerts? I have tried to remove the battery, delete the camera and resync and no luck.

Thanks

Re: Arlo Pro 2 Camera Not Detecting Motion

ShayneS — Sat, 15 Dec 2018 00:18:27 GMT

@srleonard93

What Firmware is your base station & camera running?

Re: Arlo Pro 2 Camera Not Detecting Motion

srleonard93 — Sat, 15 Dec 2018 02:13:55 GMT

1.12.0.0_27099

Re: Arlo Pro 2 Camera Not Detecting Motion

jguerdat — Sat, 15 Dec 2018 14:19:52 GMT

That's for the base but what about the camera? SHould be 1.125.11.3_26229.

What mode are you using? Is the a rule for the camera in that mode? When you delete the camera and resync, any rule for that camera in a custom mode is removed and has to be readded.

Re: Arlo Pro 2 Camera Not Detecting Motion

zilinsky — Fri, 21 Dec 2018 23:30:50 GMT

Yes one of my cameras motion dector is inoperable. I'm looking for a fix.

Re: Arlo Pro 2 Camera Not Detecting Motion

jguerdat — Sat, 22 Dec 2018 01:49:03 GMT

Is the camera armed in you rmodes? What have you tried?

Re: Arlo Pro 2 Camera Not Detecting Motion

NTNH — Sat, 22 Dec 2018 12:49:02 GMT

Yes, armed

Re: Arlo Pro 2 Camera Not Detecting Motion

jguerdat — Sat, 22 Dec 2018 14:03:14 GMT

Remove the camera from Settings, My Devices and resync. ANy better?