topic Re: Mic controls no longer work on Mac Safari in Arlo Pro 2

Mic controls no longer work on Mac Safari

ShaneLee — Fri, 23 Nov 2018 22:01:59 GMT

This is never ending. Now, the microphone controls no longer work on Mac Safari. Only says please wait, then nothing happens.

Re: Mic controls no longer work on Mac Safari

GWIZ — Mon, 26 Nov 2018 12:17:48 GMT

Same here. Just installed new 4 Cam system . All seems good so far with App on iphone but no Mic on safari browser.

Re: Mic controls no longer work on Mac Safari

jguerdat — Mon, 26 Nov 2018 14:30:50 GMT

Is the mic permission for Safari enabled?

Re: Mic controls no longer work on Mac Safari

ShaneLee — Mon, 26 Nov 2018 17:53:44 GMT

Of course, just one of the things that is now broken after other stuff has been fixed. It worked fine before.

Re: Mic controls no longer work on Mac Safari

JessicaP — Fri, 14 Dec 2018 19:16:09 GMT

Hi everyone,

Our development team is aware about some users experiencing problems where the mic control does not work on Safari through Mac and is currently investigating the problem. We will provide any update as soon as we have more information to share.

In the meantime, you can use Google Chrome or the app to control the mic. We appreciate your patience and understanding about this.

Re: Mic controls no longer work on Mac Safari

JessicaP — Wed, 03 Jul 2019 22:11:28 GMT

We wanted to update everyone that the mic control works on Safari through Mac. We appreciate everyone's patience regarding this.

If you're still experiencing any problems regarding this, contact the support team: Arlo Support