topic Re: 7 of 10 cameras no longer show up in the base arm mode. all 10 cameras can be viewed on the dev in Arlo Pro 2

7 of 10 cameras no longer show up in the base arm mode. all 10 cameras can be viewed on the devices

SkyOwl — Fri, 07 Dec 2018 07:53:21 GMT

7 of my 10 cameras suddenly stopped showing up in the base armed mode. all 10 show up in the devices display and can be viewed live. Tryed rebooting base staion and resyncing a couple of the more easily accessable camers but did not help. Have arlo smart premier. This happened suddenly as all was fine yesterday. Wanted to adjust some settings and only 3 of 10 cameras now show up. This is not an added rule problem, just using the base armed mode Did have a few linked settings between cameras, lights, and the doorbell and all was working fine until suddenly I can't access 7 of the cameras in the base armed mode. any thoughts?

Re: 7 of 10 cameras no longer show up in the base arm mode. all 10 cameras can be viewed on the dev

steve_t — Fri, 07 Dec 2018 08:59:52 GMT

Are you the primary account holder for all of the cameras?

You can see all 10 cameras on the devices list but only 3 cameras have rules in Armed?

Re: 7 of 10 cameras no longer show up in the base arm mode. all 10 cameras can be viewed on the dev

jguerdat — Fri, 07 Dec 2018 14:45:11 GMT

Try rebooting the base.

Re: 7 of 10 cameras no longer show up in the base arm mode. all 10 cameras can be viewed on the dev

SkyOwl — Fri, 07 Dec 2018 20:39:40 GMT

@steve_t wrote:

Are you the primary account holder for all of the cameras?

You can see all 10 cameras on the devices list but only 3 cameras have rules in Armed?

yes and yes

Re: 7 of 10 cameras no longer show up in the base arm mode. all 10 cameras can be viewed on the dev

SkyOwl — Sat, 08 Dec 2018 05:34:11 GMT

Don't know the cause of the 7 cameras disappearing from the base armed rules, but found a solution.

Goto the base armed mode rules display and choose edit for one of the cameras still showing. In the edit display, choose the drop down arrow in the top right corner, that will let you choose a different camera...choose one thats not currently showing up in the base armed rules display. Save the edit and the camera you selected now shows up in the base armed rules display including the camera you initially selected for edit. Repeat the above for all cameras not currently showing up in the base armed rules display. Once done with that, all cameras should again show up in the base armed rules display. You just have to edit each camera to set the parameters you want. Its a bit of work, but works for me so far....hope they don't magically disappear again. Hope this helps if you have a similar problem.