topic Re: Arlo Pro 2 motion sensitivity missing in Arlo Pro 2

Arlo Pro 2 motion sensitivity missing

jujitsu1 — Thu, 22 Nov 2018 00:36:11 GMT

I have been through every post on the support site and community pahe. There is no where to adjust the sensitivity of the camera since the app and website have been updated. It's not on the mode page. It's not on the device pahe. It's missing

Re: Arlo Pro 2 motion sensitivity missing

brh — Thu, 22 Nov 2018 01:11:26 GMT

@jujitsu1

What Smart phone are you using? On my iphone app the sensitivity settings are in the rules section of the Armed mode on a per camera basis.

Brian

Re: Arlo Pro 2 motion sensitivity missing

TomMac — Thu, 22 Nov 2018 01:52:43 GMT

You need to Edit the mode you are using to arm the cameras

mode/edit(pencil or >)/pick camera/under record motion edit

Re: Arlo Pro 2 motion sensitivity missing

jguerdat — Thu, 22 Nov 2018 15:36:03 GMT

When you go to the Mode tab you have to click on your base to get to the modes.

Re: Arlo Pro 2 motion sensitivity missing

jujitsu1 — Fri, 30 Nov 2018 16:03:51 GMT

I have a Samsung Galaxy Note 8 with the latest arlo software.

Re: Arlo Pro 2 motion sensitivity missing

jujitsu1 — Fri, 30 Nov 2018 16:06:28 GMT

When I go to the app and go to modes under the base station there are only 4 modes armed, disarmed Schedule and GeoFencing. The only editable one isd te schedule and I cant find it under that.

Re: Arlo Pro 2 motion sensitivity missing

jguerdat — Sat, 01 Dec 2018 01:34:01 GMT

Read the FAQs here on setting sensitivity in your modes. You have to edit your modes or create a custom mode. The schedule is a way to schedule your modes - it's not a mode itself.

Re: Arlo Pro 2 motion sensitivity missing

jujitsu1 — Sat, 01 Dec 2018 06:52:11 GMT

I have looked.in mode a million times.from the app on my phone as well as the app on the computer the only editable mode is schedule.

Re: Arlo Pro 2 motion sensitivity missing

jguerdat — Sat, 01 Dec 2018 14:58:35 GMT

Click on the > or pencil on the right of the mode to edit. There have been problems displaying these recently in certain circumstances so make sure your app is up to date and also try a browser.