topic Re: Android 2.6.4_23200 Case Station Mode not working. in Arlo Pro 2

Android 2.6.4_23200 Base Station Mode Not Working.

Erlander — Fri, 30 Nov 2018 21:46:34 GMT

The Android 2.6.4_23200 App. will not let me Arm or Disarm my base station.

I touch Mode and it goes to a screen with the Base and its current mode showing. I touch that and nothing changes.

This is with A Galaxy Note 4 running Android Version 6.0.1

Any help welcome.

Is Arlo Pro 2 Capturing 1080p

Erlander — Fri, 30 Nov 2018 21:46:49 GMT

Sorry For the Typo. Base Station Mode

I have restarted the Base with no imporvement.

Android 2.6.4_23200 Base Station Mode Not Working.

Erlander — Fri, 30 Nov 2018 21:48:37 GMT

Further Report:

When I login to the App , there is a slight pause before the Mode option shows. If I then enter Mode I cannot change it.

If I then go back to Devices, and then return to Mode it works correctly.

Android 2.6.4_23200 Base Station Mode Not Working.

jguerdat — Fri, 30 Nov 2018 21:49:08 GMT

It takes a few to several seconds upon opening the app for it to fully initialize. I suspect you're just trying to get to places before it has fully initialized. I wait for the Devices tab to fully show everything (battery levle, recordings, etc.) before expecting to be able to use the app fully.

Android 2.6.4_23200 Base Station Mode Not Working.

Erlander — Fri, 30 Nov 2018 21:48:51 GMT

No, there is more to the problem than that.

A few minutes ago I was able to adjust mode from the app. Then I viewe the output from a coupl of cameras and went back to mode and it no longer gives the ability to change mode. So I logged out, then back in, looked at mode and still couldn't get the options to change mode to come up. So I looked at a couple of settings and went back to mode and the options were there. It is very spasmodic and so far I haven't been able to get a real pattern as to what is happening.

Re: Android 2.6.4_23200 Case Station Mode not working.

ShayneS — Fri, 30 Nov 2018 21:55:56 GMT

@Erlander

Can you download the latest Android Firmware and test again?

Re: Android 2.6.4_23200 Case Station Mode not working.

Erlander — Fri, 30 Nov 2018 23:22:02 GMT

Unfortunately due to the age of the phone there are no recent upgrades unless I go to unofficial versions. I have done this in the past with older phones but am reluctant at present. So the latest I can get is 6.0.1 of September 2017.

Re: Android 2.6.4_23200 Case Station Mode not working.

jguerdat — Sat, 01 Dec 2018 01:45:12 GMT

Android 6.0.1 is well within supported OSes.

Re: Android 2.6.4_23200 Case Station Mode not working.

Erlander — Fri, 07 Dec 2018 11:00:00 GMT

I am finding that it is best not to actually log out of the Android app.

Instead I just close it by pressing the Home button.