topic Re: Viewing angle is smaller in Arlo Pro 2

Viewing angle is smaller

Spitzie — Tue, 27 Nov 2018 06:26:50 GMT

Hi
My viewing angle on my Arlo Pro 2 is becoming about 10cm „smaller“ on each side. I’ve placed a digital thermometer on the right side of the picture/monitor and was able to read the results, however since yesterday I just see half the display on the digital thermometer. Also the left side is showing less „picture“ as before.
My mobile and Laptop is showing the same picture, and yes I‘ve been zooming out maximum. Does anyone have the same problem? Update problems/new firmware perhaps?

Re: Viewing angle is smaller

steve_t — Tue, 27 Nov 2018 06:43:07 GMT

Mine still have the same FOV. What firmware are you on now?

Re: Viewing angle is smaller

Spitzie — Tue, 27 Nov 2018 06:51:34 GMT

I‘m using firmware 1.125.11.3_26229

Re: Viewing angle is smaller

steve_t — Tue, 27 Nov 2018 07:48:42 GMT

I'm on the same firmware as you and none of my Pro 2 cameras have changed FOV

Re: Viewing angle is smaller

Spitzie — Tue, 27 Nov 2018 09:00:55 GMT

Thanks for respond Steve-t.
Now it‘s working again and I have full FOV and can see my display again with temperatures. However, I don‘t have a clue why........then I didn‘t change anything.
Probably a bug or something.

Re: Viewing angle is smaller

steve_t — Tue, 27 Nov 2018 22:22:33 GMT

Yeah, strange but glad to hear you're back to normal. Keep us posted if it happens again. I wondered if it happened with Arlo Smart and cloud activity zones having been introduced to many countries around the world recently