topic Re: Cameras not detecting and recording in Arlo Pro 2

Cameras not detecting and recording

Schilmann — Sat, 24 Nov 2018 17:08:13 GMT

Both cameras have not detected or recorded in a few days. Even after resetting they show as armed and the motion detector is on. But no recordings or motion detection

Re: Cameras not detecting and recording

slompochomp — Sat, 24 Nov 2018 17:18:08 GMT

Have you tried removing all devices including the base station from your account and doing a hard reset on the base station and then readd the devices back to your account?
How can I reset my Arlo base station to the default values?

Re: Cameras not detecting and recording

Schilmann — Sat, 24 Nov 2018 17:33:12 GMT

Ugh. No, not that. Was hoping having to avoid going through the complete setup again. Really should be an easier way to fix this. What is someone to do when on vacation? Not a very friendly way of fixing the issue

Re: Cameras not detecting and recording

slompochomp — Sat, 24 Nov 2018 17:35:52 GMT

well how about creating a new Mode and see if that wakes them up.

Re: Cameras not detecting and recording

Schilmann — Sat, 24 Nov 2018 20:50:34 GMT

New mode??

Re: Cameras not detecting and recording

jguerdat — Sat, 24 Nov 2018 22:09:32 GMT

Read the FAQs here on the topic.

Re: Cameras not detecting and recording

Tamanaca00 — Sun, 25 Nov 2018 00:31:58 GMT

Having the same issue except it’s only 1 of my cameras that’s not detection motion. I’ve removed the device and added it back. Also try to do the motion test, yellow light never flashes. Not sure what else to do.