topic Re: If cam triggered then iphone app plays (sound) of the last recording watched, iPhone/screen l... in Arlo Pro 2

If cam triggered then iphone app plays (sound) of the last recording watched, iPhone/screen locked !

OlivierM — Sun, 04 Nov 2018 22:45:13 GMT

iPhone 7 (app updated)

Arlo Pro 2

My phone is sitting, charging, locked, screen turned-off, even the Arlo app is not running at the time of locking the phone.

If the camera outside is triggered, my phone will show a notification, but will also play (sound only) of the last video I watched on the app.

It is not playing any other video, nor even playing the live recording that just triggered the app, it is playing the sound of the last video I watched.

Feel like a ghost is touching my phone.

Re: If cam triggered then iphone app plays (sound) of the last recording watched, iPhone/screen l...

JessicaP — Wed, 07 Nov 2018 19:33:01 GMT

Hey @OlivierM,

What iOS are you running on your iPhone 7? Have you tried to reinstall the app to see if the issue resolves itself? Does it happen frequently or is it intermittent?

Re: If cam triggered then iphone app plays (sound) of the last recording watched, iPhone/screen l...

OlivierM — Wed, 07 Nov 2018 20:04:36 GMT

Hi Jessica and thanks for reaching out .

iOS 12.1
It is intermittent.
I will reinstall the app and see if it happens again

Oli

Re: If cam triggered then iphone app plays (sound) of the last recording watched, iPhone/screen l...

OlivierM — Mon, 12 Nov 2018 11:59:20 GMT

Looks solved 🙂 !
Thanks