topic Re: How do I move cameras out of smart premier to fix the notifications delay? in Arlo Pro 2

How Do I Move Cameras Out Of Smart Premier To Fix The Notifications Delay?

Retired_Member — Tue, 06 Nov 2018 19:28:53 GMT

Re: How do I move cameras out of smart premier to fix the notifications delay?

jguerdat — Sun, 04 Nov 2018 20:45:43 GMT

Go to Settings, Arlo Smart, Manage and Notifications. Move cameras out of the Smart active section to the inactive section.

Re: How do I move cameras out of smart premier to fix the notifications delay?

Retired_Member — Sun, 04 Nov 2018 20:53:06 GMT

But will the camera still work like it did with basic? It won't be deleted.. right??

Re: How do I move cameras out of smart premier to fix the notifications delay?

jguerdat — Sun, 04 Nov 2018 21:03:20 GMT

Right. You're just disabling Smart.

Re: How do I move cameras out of smart premier to fix the notifications delay?

Retired_Member — Sun, 04 Nov 2018 21:05:45 GMT

Disabling smart on each camera or altogether by moving just one camera?

Re: How do I move cameras out of smart premier to fix the notifications delay?

Retired_Member — Sun, 04 Nov 2018 21:32:32 GMT

Thanks. Delay of push notifications is much improved. They aren't instant like before I upgraded for a 6th camera but better. The notification sound still isn't consistent. Any ideas? I was so happy with the cameras at first but now it's one headache after another.

Re: How do I move cameras out of smart premier to fix the notifications delay?

jguerdat — Mon, 05 Nov 2018 02:01:20 GMT

Try rebooting the base.

For the notifications, what do you mean the sound isn't consistent?

Re: How do I move cameras out of smart premier to fix the notifications delay?

Retired_Member — Mon, 05 Nov 2018 02:11:01 GMT

The notifications sounds we're breaking up or sometimes I wouldn't get a sound but the little bird icon would come up. I did finally reboot the base and I think that fixed those problems too. Thanks