topic Stolen Unit in Arlo Pro 2

Stolen Unit

pherring3 — Sat, 03 Nov 2018 20:48:55 GMT

I had my unit off and someone can into my home and stole my base unit and my 4 cameras. Is there anyone to track it down

Re: Stolen Unit

jguerdat — Sun, 04 Nov 2018 15:25:50 GMT

Not that I know of. However, don't delete the base from your account since that will block anyone else from using it themselves. You may end up getting some videos if the thief tries to use it which could be useful for the police.

Re: Stolen Unit

JessicaP — Mon, 05 Nov 2018 20:16:55 GMT

Hi @pherring3,

If you are the original purchaser of your Arlo products, you may eligible for the Arlo Theft Replacement Program. You can read more about it here: What do I need to know about the Arlo Theft Replacement program?