topic Activity Zone Help With Pro 2 in Arlo Pro 2

Activity Zone Help With Pro 2

123sam — Mon, 05 Nov 2018 18:04:47 GMT

Hello

I have a 5 camera Arlo Pro 2 system which I have just installed. I have the cemeras plugged in and have a basic subscription - I am not sure if it is relevant but I am in the UK. The system tells me that it has the latest firmware.

I have been throguh all of the settings on the app and via a PC and cant find an option to define an activity zone, please can someone advise how to do this?

As I had the cameras working on batteries before pluggin them in I have reset the system and re-synced the cameras but still dont have the option for an activity zone........ am i missing something? Do I have to have a CVR subscription?

Thanks Sam

Activity Zone Help With Pro 2

st_shaw — Mon, 05 Nov 2018 18:05:17 GMT

On the app: Go to Settings -> My Devices -> Click on desired camera -> Click on Activity Zones

On the Web: Go to Settings -> My Devices -> Click on desired camera -> Click on Video Settings -> Click Create New Zone

Activity Zone Help With Pro 2

123sam — Mon, 05 Nov 2018 18:05:27 GMT

Thanks

In the video settings page I cant see an option for setting a zone, all I have is Rotate Image, Night Vision and Power Management?

Sam

@st_shaw wrote:

On the app: Go to Settings -> My Devices -> Click on desired camera -> Click on Activity Zones

On the Web: Go to Settings -> My Devices -> Click on desired camera -> Click on Video Settings -> Click Create New Zone

Activity Zone Help With Pro 2

st_shaw — Mon, 05 Nov 2018 18:05:38 GMT

It's a red box, just under the image and just above the "Rotate Image 180" slider.

I have both Pro2 and Pro1 cameras. The option only shows on Pro2 cameras. Make sure you actually have Pro2s.

Activity Zone Help With Pro 2

jguerdat — Mon, 05 Nov 2018 18:05:53 GMT

And remember that the Pro 2 will be able to use that zone only if AC-powered.