topic Modes Are Different Between App & Web, What Is Accurate? in Arlo Pro 2

Modes Are Different Between App & Web, What Is Accurate?

dfjkl — Fri, 02 Nov 2018 18:34:23 GMT

Another issue that may or may not be new user interface/update related. I'm currently seeing a difference in the mode configurations on my "Armed" config betwen the web interface and the app. Web interface says I'm only detecting for motion. The Android App says I'm looking for Motion and Audio. I've also since stopped the app and cleared cache. Still says it's detecting for motion and audio. Which source should I consider authoritative? Why are these different?

Re: Modes are different between app and web, what is accurate?

JamesC — Mon, 05 Nov 2018 19:53:14 GMT

dfjkl,

Your modes and rules should be the same regardless of being logged in to the mobile app or the web client. Where are you seeing the difference? Can you provide screenshots?

JamesC

Re: Modes are different between app and web, what is accurate?

jguerdat — Mon, 05 Nov 2018 20:51:29 GMT

I find that use of a browser is more reliable for checking modes, rules and schedule. It's not that the app is always wrong but when it is...