topic Live View No Longer Loading, Rarely in Arlo Pro 2

Live View No Longer Loading, Rarely

Jaz1140 — Thu, 01 Nov 2018 20:50:07 GMT

My arlo pro 2 has started not loading the live view at all. It just tries to buffer.
Very rarely i will get 1 too work. The recordings still work and i can view them easy. Internet is not an issue. 100mb/s down and 45mb/s up. Wifi bars are full and close to router.

Android phone and most recent app update as of 31/10/18. Galaxy note 8.

How can i fix this?

Re: Live view no longer loading, rarely

ShayneS — Thu, 01 Nov 2018 20:49:40 GMT

Jaz1140,

Is this issue occurring on wifi or cellular data? Have you tried to reboot your base station and test again?

Re: Live view no longer loading, rarely

Jaz1140 — Thu, 01 Nov 2018 21:22:13 GMT

Yes on both. And yes have tried that. Works on desktop. Other users have the same probelm so all fingers point to the app