topic Re: Video quality no longer 1080p after updating app 2.6.0 in Arlo Pro 2

Video quality no longer 1080p after updating app 2.6.0

Retired_Member — Tue, 23 Oct 2018 17:28:47 GMT

I can tell right away after updating the app to ver 2.6.0 the videos from my library are not 1080p anymore, it’s more like 720.

Re: Video quality no longer 1080p after updating app 2.6.0

Retired_Member — Tue, 23 Oct 2018 00:46:06 GMT

Netgear you need to fix this ASAP!

Re: Video quality no longer 1080p after updating app 2.6.0

JamesC — Tue, 23 Oct 2018 17:30:14 GMT

MK6,

Are your cameras set to best video quality? You can find this under Settings > My Devices > selected desired camera > Video Settings > Power Management

JamesC

Re: Video quality no longer 1080p after updating app 2.6.0

Retired_Member — Tue, 23 Oct 2018 17:40:42 GMT

Yes it is set to best quality. All my problems started after updating to app ver 2.6.0. I didn’t change any of my settings.

Re: Video quality no longer 1080p after updating app 2.6.0

Retired_Member — Wed, 31 Oct 2018 00:48:55 GMT

Still no improvement in video quality after app ver 2.6.1. Videos in library are not 1080p anymore!

I bought two Arlo Pro 2’s mainly for it’s higher resolution over the Arlo Pro. Why am i getting Pro quality videos?

Netgear, i know for a fact this resolution issue is related to ver 2.6.0. You can ask all the questions you want about my video settings, firmware update etc. i assure you it’s none of that.

Re: Video quality no longer 1080p after updating app 2.6.0

pK206 — Wed, 31 Oct 2018 06:44:45 GMT

I agree with you after the update the video quality isnt the same. I feel like my pro 2 is now just a pro at 720p