topic Re: Unable to manage activity zones in new version of app on Android in Arlo Pro 2

Unable To Manage Activity Zones In New Version Of App On Android

dfjkl — Thu, 25 Oct 2018 22:29:50 GMT

The new version of the app has made it impossible to manage activity zones. Nowhere is there an ability to refresh the image to create the zones properly, nor does it automatically update when you go into the configuration. Alod, deleting an incorrectly created zone. There is no option for that either. While the interface might look a little prettier, basic functionality has been taken away.

Re: Unable to manage activity zones in new version of app on Android

dfjkl — Wed, 24 Oct 2018 12:02:58 GMT

OK. Apparently swiping allows delete of an old Activity Zone in the new app. That's not really intuitive compared to what was before, in particular since there was no warning. But following that logic, trued to pull down and swipe to update image. Still a no go ............ How is this supposed to happen in the new app. There was a clear refresh button in the old app. There is nothing wrong with buttons. Their function is clear......it wasn't a broken interface or paradigm...why break it?

Re: Unable to manage activity zones in new version of app on Android

Poem — Tue, 30 Oct 2018 01:10:53 GMT

Same issue here. Moved camera and now there's no way to update the activity zone image. Seems pretty ridiculous.

Re: Unable to manage activity zones in new version of app on Android

jguerdat — Tue, 30 Oct 2018 13:03:05 GMT

Tapping the snapshot doesn't update it?

Re: Unable to manage activity zones in new version of app on Android

Poem — Tue, 30 Oct 2018 16:13:47 GMT

@jguerdat wrote:

Tapping the snapshot doesn't update it?

That button is missing from the app.

Re: Unable to manage activity zones in new version of app on Android

jguerdat — Tue, 30 Oct 2018 16:52:47 GMT

I didn't say there was a button - I meant to physically tap the existing snapshot to refresh.

Re: Unable to manage activity zones in new version of app on Android

Poem — Tue, 30 Oct 2018 17:13:24 GMT

No, that doesn't do anything.

Somehow I did get it to update by tapping everywhere many times and by toggling night mode and Roate 180 on off. Not sure what did it.

Re: Unable to manage activity zones in new version of app on Android

dfjkl — Thu, 01 Nov 2018 18:59:37 GMT

No, tapping the picture doesn't update it. Nothing short of doing a force stop on the app and clearing the cache forces the picture to update. This is ridiculous. The app has become more broken than ever now since they've started "updating" it.

Re: Unable to manage activity zones in new version of app on Android

jguerdat — Thu, 01 Nov 2018 20:23:49 GMT

Use the rotate 180 degrees selection and then do it again.

Re: Unable to manage activity zones in new version of app on Android

dfjkl — Fri, 02 Nov 2018 06:48:01 GMT

It seems to work, but that's not really a great solution. There was nothing wrong with the refresh button that was there in the old interface.

Re: Unable to manage activity zones in new version of app on Android

Catfarts — Fri, 16 Nov 2018 04:04:20 GMT

Hey guys, I just figured it out:
Go to device settings->device utilities->camera positioning.
Pretty sure that’s what did it for me, but I did also perform the motion detector test right afterwards. So if the positioning doesn’t do it alone, then do them both.

Re: Unable to manage activity zones in new version of app on Android

dfjkl — Thu, 22 Nov 2018 20:32:06 GMT

These are all work arounds though. The main function here is still broke in new versions.

Re: Unable to manage activity zones in new version of app on Android

dfjkl — Sat, 08 Dec 2018 06:42:01 GMT

Lovely to see this is still broke in the latest version of the app.