topic Arlo Pro base station will not connect to internet in Arlo Pro 2

Arlo Pro base station will not connect to internet

BamBamBigalo — Fri, 26 Oct 2018 15:35:42 GMT

I had a power outage and my internet got disconnected. After reconnecting everything properly (ethernet cables first) my base station will not connect to internet. The power light (far left) turns green.....the camera light (far right) turns amber......and there is no light on the internet connection (middle light). Anyone have any suggestions?

Thanks

Re: Arlo Pro base station will not connect to internet

TomMac — Fri, 26 Oct 2018 15:35:52 GMT

I would try and reboot the router and base in that order ( unplug your router and base, then plug in the router -wait a few mins then the base ) the base takes a few mins to fully reboot...

If the base has been off a while, your going to have to resync the cameras after the internet connects

Re: Arlo Pro base station will not connect to internet

jguerdat — Fri, 26 Oct 2018 15:36:04 GMT

The amber Camera LED means the base needs to be claimed. Use the Add Device button on the web or the + on the app to claim it again.