topic Re: CVR Plan $9.99/mth showing on the web, but $75/mth on My Arlo in Arlo Pro 2

CVR Plan $9.99/mth showing on the web, but $75/mth on My Arlo

MarcoMaMa — Sun, 21 Oct 2018 17:34:09 GMT

Hello All, I was wondering if My Arlo showing the correct info, my portal showing the CVR plan on $75 per month, where I saw from the web on $9.99 per month which is a BIG difference.

but it seems I can only purchase in My Arol at $75 so I hesitate if I need to pay that much for 7x24 14 days of recording.

Also, I found Mac was unable to use the Live Chat as it said it requires to use the button for live chat instead of a direct link.

Re: CVR Plan $9.99/mth showing on the web, but $75/mth on My Arlo

MarcoMaMa — Mon, 22 Oct 2018 03:25:31 GMT

can anyone provide email address for support? thank you.

the Mac for Live Chat is not working at all

Re: CVR Plan $9.99/mth showing on the web, but $75/mth on My Arlo

JamesC — Tue, 23 Oct 2018 20:19:06 GMT

MarcoMaMa,

Subscription rates vary depending on region. For more information on rates take a look here: What are the available Arlo subscription plans and how much cloud recording is available?

Can you provide a screenshot of what you are seeing so we can better understand the issue?

If you would like to speak with support, take a look here: Arlo Support Team

JamesC