https://community.arlo.com/t5/Arlo-Pro-2/Trying-to-to-renew-CVR-subscription-but-receiving-error/m-p/1643511#M14075 Have been in contact with support. Now my card has bee charged $99.00 for CVR. When I try to go to time line II get "add CVR to your camera to use time line feature.<BR /><IMG src="http://community.arlo.com/t5/image/serverpage/image-id/423409iE6598B7560480047/image-size/large?v=v2&amp;px=999&amp;whitelist-exif-data=Copyright" border="0" alt="Screenshot_20181022-200630_Arlo.jpg" title="Screenshot_20181022-200630_Arlo.jpg" /> Tue, 23 Oct 2018 00:08:46 GMT Tedb914 2018-10-23T00:08:46Z https://community.arlo.com/t5/Arlo-Pro-2/Trying-to-to-renew-CVR-subscription-but-receiving-error/m-p/1642136#M13713 <P>Trying to renew cvr. Keep getting this.</P><BR /><IMG src="http://community.arlo.com/t5/image/serverpage/image-id/420656iDA40D2F748477527/image-size/large?v=v2&amp;px=999&amp;whitelist-exif-data=Copyright" border="0" alt="Screenshot_20181019-145823_Chrome.jpg" title="Screenshot_20181019-145823_Chrome.jpg" /> Mon, 22 Oct 2018 18:39:07 GMT https://community.arlo.com/t5/Arlo-Pro-2/Trying-to-to-renew-CVR-subscription-but-receiving-error/m-p/1642136#M13713 Tedb914 2018-10-22T18:39:07Z https://community.arlo.com/t5/Arlo-Pro-2/Trying-to-to-renew-CVR-subscription-but-receiving-error/m-p/1643356#M14030 <P>Hi <a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/603390">@Tedb914</a>,</P> <P>&nbsp;</P> <P>Have you tried to renew your CVR through the computer and see if you are receiving the same error? If you are still receiving the same error, contact our Arlo Support Team so they can look into this further for you. <A href="https://www.arlo.com/en-US/support/contact.aspx" target="_blank">Click here</A>&nbsp;to contact them.</P> Mon, 22 Oct 2018 18:39:17 GMT https://community.arlo.com/t5/Arlo-Pro-2/Trying-to-to-renew-CVR-subscription-but-receiving-error/m-p/1643356#M14030 JessicaP 2018-10-22T18:39:17Z https://community.arlo.com/t5/Arlo-Pro-2/Trying-to-to-renew-CVR-subscription-but-receiving-error/m-p/1643511#M14075 Have been in contact with support. Now my card has bee charged $99.00 for CVR. When I try to go to time line II get "add CVR to your camera to use time line feature.<BR /><IMG src="http://community.arlo.com/t5/image/serverpage/image-id/423409iE6598B7560480047/image-size/large?v=v2&amp;px=999&amp;whitelist-exif-data=Copyright" border="0" alt="Screenshot_20181022-200630_Arlo.jpg" title="Screenshot_20181022-200630_Arlo.jpg" /> Tue, 23 Oct 2018 00:08:46 GMT https://community.arlo.com/t5/Arlo-Pro-2/Trying-to-to-renew-CVR-subscription-but-receiving-error/m-p/1643511#M14075 Tedb914 2018-10-23T00:08:46Z https://community.arlo.com/t5/Arlo-Pro-2/Trying-to-to-renew-CVR-subscription-but-receiving-error/m-p/1644033#M14255 Issue resolved. Working as it should.<BR />Thanks to everyone involved.<BR />Ted B Wed, 24 Oct 2018 00:32:08 GMT https://community.arlo.com/t5/Arlo-Pro-2/Trying-to-to-renew-CVR-subscription-but-receiving-error/m-p/1644033#M14255 Tedb914 2018-10-24T00:32:08Z