topic Re: Can't turn off notifications Arlo Pro in Arlo Pro 2

Changes To Email Notifications Won't Save

benson1985 — Mon, 15 Oct 2018 23:15:42 GMT

I have logged into my account and gone to the modes tab to turn off email notifications. I uncheck the box and then clic save. Will not save the changes.

Changes To Email Notifications Won't Save

dandan66 — Mon, 15 Oct 2018 23:15:54 GMT

I have the same problem. And I can't do it on the iPhone app because Mode is stuck at 'Getting Information'. Getting hundreds of e-mail notifications. Help!

Turn off email notifications Arlo Pro

DW625 — Sun, 14 Oct 2018 18:49:00 GMT

I have a new system which I have just set up with 2 Arlo Pro Cameras, Camera 1 is On and Camera 2 is currently switched off. I am trying to disable ALL email notifications. I have read the numerous kb articles and each one suggested there is a mode button on the app, not for Android on my phone. I am therefore logged in on a PC and I have found the Mode section, but if I try to disable emails for camera 1 oit will not save. I have tried creating a new Mode but this just hangs and says Please Wait for over 10 minutes, please help!! Thanks Darren

Changes To Email Notifications Won't Save

Jac1425 — Mon, 15 Oct 2018 23:16:09 GMT

Same here. Help!

Changes To Email Notifications Won't Save

Sligulus — Mon, 15 Oct 2018 23:16:23 GMT

I had the same problem (among others) and I fixed it by "simply" reinstalling the whole system 😞

It was pretty annoying.

Changes To Email Notifications Won't Save

dandan66 — Mon, 15 Oct 2018 23:16:36 GMT

I had to do the same in the end. Really annoying and a whole day of my life I won't get back again 😞

Changes To Email Notifications Won't Save

Kahuna116 — Mon, 15 Oct 2018 23:16:49 GMT

As others have noted, I am unable to stop email notifications and the App remains stuck on "Getting Information". Please advise. Thank you!

Changes To Email Notifications Won't Save

JustinLamoureux — Mon, 15 Oct 2018 23:17:00 GMT

I would also like to stop receiving 10,000 notification e mails. Sounds like the only way is to re install? What a bummer

Turning off Email Alerts for a specific camera?

mblitch — Mon, 15 Oct 2018 21:04:27 GMT

Every time i turn off email alerts and push notifications ( both on computer and mobile) it accepts the changes. However it wont stop. I log back in to look at the settings at they are checked again. Im thinking of returning it as I am getting hundreds of emails and notificatoins a day. I cant take it.

I cant find any forum where others are having this problem,

Re: Turning off Email Alerts for a specific camera?

tangykipper — Mon, 15 Oct 2018 21:45:23 GMT

I'm having the same problem. Base station isn't accepting the update to turning off notifications

Re: Changes To Email Notifications Won't Save

benson1985 — Tue, 16 Oct 2018 03:24:44 GMT

Uninstalled the entire camera system and the app on my samsung. After reinstalling the app, I now have a mode tab.

Re: Arlo Pro iOS App Cant Turn off Notifications

Markobrien73 — Tue, 16 Oct 2018 09:56:35 GMT

I can't seem to turn off the notifications on the PC either. I untick the box, press 'save' but the default goes back when I check it. Does anyone else have this issue?

Re: Changes To Email Notifications Won't Save

ShayneS — Tue, 16 Oct 2018 17:02:13 GMT

Can you check to see if you are on the latest firmware version for your Base Station/Cameras? I have provided the link with the various updates here: Latest Base Station Firmware

Can you reboot your base station and test again.

Re: Changes To Email Notifications Won't Save

Kahuna116 — Tue, 16 Oct 2018 17:28:44 GMT

I confirmed the firmware is the latest version and rebooted the base station. I still cannot change the email notification the app still shows "getting information".

Re: Changes To Email Notifications Won't Save

user541 — Tue, 16 Oct 2018 17:48:09 GMT

were you able to fix this, I instaled mine at a vaction home, where i am unable to go back and retart. looking for a way to fix this online.

Re: Turn off email notifications Arlo Pro

vawoodsman — Tue, 16 Oct 2018 17:49:24 GMT

Having the same issue - no "mode" button visible anywhere in the Android app.

Re: Changes To Email Notifications Won't Save

Kahuna116 — Tue, 16 Oct 2018 17:52:36 GMT

Unfortunately, no. I verified the firmware is correct and rebooted. No effect. I still cannot change the email notifications.

Re: Changes To Email Notifications Won't Save

benson1985 — Tue, 16 Oct 2018 18:11:21 GMT

Had to uninstall the cameras and base station, then deleated and reinstalled app and camera system

No email notifications

Ronin8793 — Wed, 17 Oct 2018 12:25:39 GMT

Okay...so, the battery issue seems to be resolved, but now I'm not getting email notifications when my cameras record.

I checked my library yesterday because it's not normal for me to NOT get some recordings in 3 days....and there were several in the library....but I never got an email.

Any ideas why?

Re: No email notifications

TomMac — Wed, 17 Oct 2018 13:27:59 GMT

check the Mode to verify the email is toggled on or correct