topic Re: Armed Rule Cannot Add A New Rule in Arlo Pro 2

Armed Rule Cannot Add A New Rule

ssankar1000 — Fri, 19 Oct 2018 22:30:53 GMT

It seems I have nothing else to do other than setting up this useless pice of junk I bough with a huge outlay.

Sorry about my not using teh right terminology, as I am still learning this junk

This time I edited armed rule and added a second camera to record on motion being detected on a camera,

This got set , but another rule for recording another camera got wiped out. In addition the add rule libk/button does not appear. So armed rule is stuffed

I have created a new rule and set monitoring by schedule.

The other problem I see is that the cameras do not alert as one would guess, In my case only one camera 52M18577A1C83 triggers alert all the time, The others like 52M1847WD9691 dont alert on motion, even though I have set them up with motion detection and sound level sensitivity etc correctly.

The sotware seems unpredictable at best.

Armed Rule Cannot Add A New Rule

ShayneS — Fri, 19 Oct 2018 22:38:11 GMT

ssankar1000,

Are you setting these rules up on the Arlo Mobile App or the Web Portal? What is the color of the running man logo displayed on the cameras? Have you tried to reboot the base station?

Re: Armed Rule Cannot Add A New Rule

ssankar1000 — Sat, 20 Oct 2018 03:23:20 GMT

tried on both mobole and desktop

rebooted base station

on all the cameras the running person is highlighted

Re: Armed Rule Cannot Add A New Rule

ShayneS — Tue, 23 Oct 2018 17:31:35 GMT

Have you tried contacting customer support regarding this issue? I have attached the link below for you - Arlo Tech Support