topic Re: Arlo Password Change Issue in Arlo Pro 2

Arlo Password Change Issue

Goober801 — Thu, 18 Oct 2018 20:39:27 GMT

Something weird happened. On my browser, when I changed the login password, it basically removed everything. It's at a point where it's saying I have to add devices like it was brand new. My phone app works perfectly, I can still see the cameras, but not on my web browser. Email used is the same and everything. I'm not sure why it's not syncing or working. Any ideas?

Re: Arlo Password Change Issue

ShayneS — Thu, 18 Oct 2018 20:40:52 GMT

Goober801,

Have you tried rebooting the base station and checking again?

Re: Arlo Password Change Issue

Goober801 — Thu, 18 Oct 2018 22:43:42 GMT

Yeah, but to no avail. What I ended up doing was deleting my browser history and cache. Seemed to work after that. Thanks for checking up!