topic Arlo Pro 2 One Camera Stopped Working in Arlo Pro 2

Arlo Pro 2 One Camera Stopped Working

robleves0143 — Mon, 15 Oct 2018 21:03:24 GMT

Camera was working one day stopped. It will not sink or operate eigther plugged in or one battery.

Arlo Pro 2 One Camera Stopped Working

TomMac — Mon, 15 Oct 2018 21:04:04 GMT

Pull battery and plug in the original adapter... does the led in front flash blue for a sec?

if not, contact Arlo support

Arlo Pro 2 One Camera Stopped Working

robleves0143 — Mon, 15 Oct 2018 21:04:17 GMT

When I changed battery the blue and amber light alternate flashing?

Arlo Pro 2 One Camera Stopped Working

robleves0143 — Mon, 15 Oct 2018 21:04:31 GMT

I did as you said and the blue light was on for a couple of seconds and went out.

Arlo Pro 2 One Camera Stopped Working

robleves0143 — Mon, 15 Oct 2018 21:04:43 GMT

Yes it did

Arlo Pro 2 One Camera Stopped Working

jguerdat — Mon, 15 Oct 2018 21:03:36 GMT

@robleves0143 wrote:

When I changed battery the blue and amber light alternate flashing?

Read the FAQ here on what the different LED patterns mean. Blue and amber alternating is during a firmwar update. Plugging power in, whether by battery or AC, results in a brief blue flash to indicate that power was detected. It's possible that you disconnected power during the update which left the camera in an indeterminate state. In that case, open a case with support here.