topic Re: Corrupted Video (stretched) when viewing video in Arlo Pro 2

Corrupted Video (stretched) when viewing video

Paulo88 — Thu, 11 Oct 2018 16:38:34 GMT

Over the last few days one of camera's will occaisonaly show corrupted video. Does anyone know why it would be doing this. I've only had the unit a couple of months.

Below is an example of what I occaisionally get.

https://arlo.netgear.com/hmsweb/users/library/share/link/E7497A1B158D6677_201810

-Paul

Re: Corrupted Video (stretched) when viewing video

jguerdat — Thu, 11 Oct 2018 16:38:44 GMT

I would restart the base and maybe reinsert the battery in the camera to reset it. WHat signal level is shown for the camera?

Re: Corrupted Video (stretched) when viewing video

Paulo88 — Thu, 11 Oct 2018 16:39:06 GMT

I will try your suggestions and report back with the results 🙂