topic VMB4000 I Can Not Add 6th Camera To 6 Camera System in Arlo Pro 2

VMB4000 I Can Not Add 6th Camera To 6 Camera System

Joe100 — Mon, 08 Oct 2018 16:35:47 GMT

Got a 6 camera pack of Arlo Pro 2. Setup just fine first 5 cameras. On the 6th one I get the message that only supports 5 camers and need to upgrade plan. What is the trick to add 6th camera?

VMB4000 I Can Not Add 6th Camera To 6 Camera System

jguerdat — Mon, 08 Oct 2018 16:36:01 GMT

Start over with a different email account. This requires a new setup so can't be fixed on your current one. You have to choose the proper model number/SKU (not sure exactly how the directions tell you how to do this) during initial setup to get all 6 cameras on the free basic plan.

You'll need to remove all devices from your existing account before starting with the new account.

VMB4000 I Can Not Add 6th Camera To 6 Camera System

Joe100 — Mon, 08 Oct 2018 16:36:15 GMT

Had new email account from the first step.

VMB4000 I Can Not Add 6th Camera To 6 Camera System

jguerdat — Mon, 08 Oct 2018 16:36:37 GMT

Then apparently you chose the wrong model number/SKU on installation.