topic One of my cameras has audio but no image shows in Arlo Pro 2 https://community.arlo.com/t5/Arlo-Pro-2/One-of-my-cameras-has-audio-but-no-image-shows/m-p/1638955#M12914 <P>I have the two Arlo Pro 2 cameras system and today after a storm an power outage one of my camera won’t show an image, it just look blurry or dark. I had took the battery off and put it back on, as well as I turned camera off and on and still not working properly, I can still hear sound on my phone app but still not image. I attached a picture of what I seen on my app from one of my camera. Is there a way to fix this ? <BR />Thank you</P><BR /><IMG src="http://community.arlo.com/t5/image/serverpage/image-id/424490i397A95C2E3F477D1/image-size/large?v=v2&amp;px=999&amp;whitelist-exif-data=Copyright" border="0" alt="90542B92-D2D5-4332-BA4A-59E9732ED834.png" title="90542B92-D2D5-4332-BA4A-59E9732ED834.png" /> Fri, 05 Oct 2018 16:26:10 GMT Smurfy75 2018-10-05T16:26:10Z One of my cameras has audio but no image shows https://community.arlo.com/t5/Arlo-Pro-2/One-of-my-cameras-has-audio-but-no-image-shows/m-p/1638955#M12914 <P>I have the two Arlo Pro 2 cameras system and today after a storm an power outage one of my camera won’t show an image, it just look blurry or dark. I had took the battery off and put it back on, as well as I turned camera off and on and still not working properly, I can still hear sound on my phone app but still not image. I attached a picture of what I seen on my app from one of my camera. Is there a way to fix this ? <BR />Thank you</P><BR /><IMG src="http://community.arlo.com/t5/image/serverpage/image-id/424490i397A95C2E3F477D1/image-size/large?v=v2&amp;px=999&amp;whitelist-exif-data=Copyright" border="0" alt="90542B92-D2D5-4332-BA4A-59E9732ED834.png" title="90542B92-D2D5-4332-BA4A-59E9732ED834.png" /> Fri, 05 Oct 2018 16:26:10 GMT https://community.arlo.com/t5/Arlo-Pro-2/One-of-my-cameras-has-audio-but-no-image-shows/m-p/1638955#M12914 Smurfy75 2018-10-05T16:26:10Z Re: One of my cameras has audio but no image shows https://community.arlo.com/t5/Arlo-Pro-2/One-of-my-cameras-has-audio-but-no-image-shows/m-p/1638961#M12915 <P>Restart the base. If needed, remove the camera from Settings, My Devices and resync. If still no good, open a case with support here.</P> Fri, 05 Oct 2018 16:26:27 GMT https://community.arlo.com/t5/Arlo-Pro-2/One-of-my-cameras-has-audio-but-no-image-shows/m-p/1638961#M12915 jguerdat 2018-10-05T16:26:27Z