topic Re: 3rd Party App to Download 24/7 Recording in Arlo Pro 2

3rd Party App to Download 24/7 Recording

Verve — Tue, 02 Oct 2018 00:50:45 GMT

Are there 3rd party apps to help me download 24/7 recording from Arlo Pro 2 camera without me having to spend hours creating hourly clips then download them individually especially with 4 cameras covering different rooms. Cloud storage for 30 days doesn't work for me. I need all long 24/7 recordings stored permanently and not just motions or clips.

Re: 3rd Party App to Download 24/7 Recording

TomMac — Tue, 02 Oct 2018 01:36:07 GMT

Sound like Arlo isn't the camera to fit your needs....

for your requirements, you may need wired cameras

Re: 3rd Party App to Download 24/7 Recording

Verve — Tue, 02 Oct 2018 01:48:08 GMT

The Arlo Pro 2 is wired and so is the Nest IQ Indoor. Both have the same problem and only allow storage in the clouds for 30 days. I heard there are 3rd party apps that can fix this issue but I can't find them.

Re: 3rd Party App to Download 24/7 Recording

marchgrande — Thu, 07 Feb 2019 22:33:28 GMT

is there even a number of email address to contact the Arlo Support Center? I am able to download but not able to view the footage.

Re: 3rd Party App to Download 24/7 Recording

jguerdat — Fri, 08 Feb 2019 01:26:50 GMT

No email but cht and phone:

https://www.arlo.com/en-us/support/contact.aspx

Try the free VLC viewer to play downloaded videos.