topic Re: Arlo Pro 2 notification not working with iOS 12.0 in Arlo Pro 2

Arlo Pro 2 notification not working with iOS 12.0

Jittmoon — Sun, 30 Sep 2018 03:02:10 GMT

Arlo Pro 2 notifications not working after updating iPhone iOS 12.0.

Re: Arlo Pro 2 notification not working with iOS 12.0

ValT_22 — Sun, 30 Sep 2018 12:51:07 GMT

Try turning your Iphone off and back on again. That worked for me.

Re: Arlo Pro 2 notification not working with iOS 12.0

Jittmoon — Mon, 01 Oct 2018 05:39:32 GMT

Thank you, but turning iPhone off did not fix the problem. I am still not receiving notifications. Does anyone know when Netgear / Arlo will upgrade the app to fix the problem?

Re: Arlo Pro 2 notification not working with iOS 12.0

JessicaP — Mon, 01 Oct 2018 18:07:55 GMT

Hey @Jittmoon,

Have you tried uninstalling the app, restarting your phone, and then reinstall the app?

Re: Arlo Pro 2 notification not working with iOS 12.0

Jittmoon — Tue, 02 Oct 2018 01:01:14 GMT

Hi JessicaP,

Thank you, I tried your suggestion but still not receiving notifications. Do you know when Netgear/Arlo will be upgrading their app to fix this problem?

Re: Arlo Pro 2 notification not working with iOS 12.0

JessicaP — Tue, 02 Oct 2018 15:11:54 GMT

Make sure to check you have the notifications turned on your device as notifications should be working properly on iOS devices. See here to make sure all your notifications are enabled: How do I enable and disable Arlo push notifications on my iOS device?

Re: Arlo Pro 2 notification not working with iOS 12.0

Jittmoon — Tue, 02 Oct 2018 23:57:59 GMT

Thank you. Problem solved. My primary user had to delete and grant me access again. I deleted the app shutdown my iPhone and reinstalled the app and it works now.