Arlo Pro Base station offline

jerrydunn — Tue, 02 Oct 2018 14:58:43 GMT

Over the last week or so, I am constantly getting a "base station offline" message when I try to look at my cameras. I get the message when connecting from my iPhone or on the web site on a PC. The center light on the base station is amber when this error occurs. The issue resolves itself after a few minutes and it is back to normal. The issue will return again randomly but occurs multiple times an hour. I have checked the Ethernet cable and the connection is good. While the error is active, I can connect to the internet on other devices so the internet is fine. I have also unplugged the power to the Arlo base station and it doesn't change anything. Any help would be appreciated.

Re: Arlo Pro Base station offline

jguerdat — Tue, 02 Oct 2018 14:58:58 GMT

Try rebooting your router - that's worked in the past to fix similar issues.

Re: Arlo Pro Base station offline

jerrydunn — Thu, 04 Oct 2018 15:38:50 GMT

Thank you! That seems to have resolved my issue.

topic Re: Arlo Pro Base station offline in Arlo Pro 2

Arlo Pro Base station offline

Re: Arlo Pro Base station offline

Re: Arlo Pro Base station offline