topic Re: Cannot log into app via iPhone (VMB4000) in Arlo Pro 2

Cannot log into app via iPhone (VMB4000)

Yanakakis — Fri, 28 Sep 2018 16:48:42 GMT

When I try to log into my cameras, I receive "We're sorry, Arlo is currently unavailable. Please try again later" or "cannot log in due to internet connectivity issues". ..It will work if I turn off my wi-fi. How can this be fixed?

Re: Cannot log into app via iPhone (VMB4000)

TomMac — Fri, 28 Sep 2018 16:49:13 GMT

what type of phone and OS ??

Re: Cannot log into Cameras via iPhone (VMB4000)

Yanakakis — Thu, 27 Sep 2018 16:54:32 GMT

iPhone 5 and Windows 10

Re: Cannot log into app via iPhone (VMB4000)

JessicaP — Fri, 28 Sep 2018 16:49:33 GMT

Hey @Yanakakis,

What iOS version are you running on your iPhone 5? Try to toggle your Wifi off and on to see if that fixes the issue. Otherwise, try restarting your iPhone.