topic Activity Zones Stopped Working in Arlo Pro 2

Activity Zones Stopped Working

Sc2 — Tue, 18 Sep 2018 15:43:55 GMT

Arlo pro 2 plugged in (power supply is on and working) suddenly ignores my activity zones and records and sends alerts for every car going down the road.

I've removed and re saved the zones
I've restarted the base
I've re synched to the base

The constant alerts are annoying and considering I purchased the camera so I could set the zones and ignore traffic I'm upset it has stopped working 8 days into installing.

Activity Zones Stopped Working

Streak2 — Tue, 18 Sep 2018 15:44:07 GMT

What package are you subscribed to?

https://www.arlo.com/en-us/landing/arlosmart/

Activity Zones Stopped Working

Sc2 — Tue, 18 Sep 2018 15:44:20 GMT

The regular one that came with the app/cameras.

Activity Zones Stopped Working

Streak2 — Tue, 18 Sep 2018 15:44:37 GMT

Arlo do change things from time to time. Your new system may have come with a demo of Arlo Smart.

According to the document I mentioned above you need to subscribe as follows:-

Arlo Smart Add-on

Enable Arlo Smart for individual cameras

$2.99

per month per camera

Enhanced notifications that tell you what Arlo sees and hears, right from your smart phone lock screen
User-defined motion zones to reduce false notifications
Filter unwanted notifications with person detection

Activity Zones Stopped Working

Sc2 — Tue, 18 Sep 2018 15:44:51 GMT

I declined arlo smart and it never had person detection. The system says you can set motion zones on the pro 2 as long as its plugged in which it is.

The last 2 hours its hit or miss one car it picks up the next it doesn't. Very frustrating!