topic Re: White Balance & Night Vision in Arlo Pro 2

White Balance & Night Vision

mnpf — Mon, 10 Sep 2018 06:07:14 GMT

Just set up 3 External Cameras.
If I switch Night Vision on , in the morning , once the sun has risen, the picture can be a ‘white out’ or near enough. .
When I check the light level using the ‘Sun Icon’ it will have risen to the highest position, it would start the evening before at 3/4 up. If I adjust the light level down, then the picture returns to normal.
During the night the picture is fine using Night Vision. It is only the time when Night turns to dusk and then day that there is a problem
Anyone know why or how it can be remedied?

Re: White Balance & Night Vision

TomMac — Mon, 10 Sep 2018 11:20:50 GMT

The SUN ( iris ) setting shold stay in the same place after setting.

Try and set from PC if using an app ( https://arlo.netgear.com/ )

1) reset camera by pulling then replacing battery

2) if NG, remove camera and bring back as new

Re: White Balance & Night Vision

jguerdat — Mon, 10 Sep 2018 13:42:33 GMT

When you adjust the brightness, are you also saving the setting? It may not be obvious that you have to.

Re: White Balance & Night Vision

mnpf — Mon, 17 Sep 2018 11:51:30 GMT

Thank you for your reply.

I couldn’t go through your suggestions for three days and during that the problem persisted. However all
of a sudden the problem stopped and no more ‘white outs’. Not sure why but it has not reoccurred for a few days now. If it does then I’ll I can use your info, thanks again.

Re: White Balance & Night Vision

mnpf — Mon, 17 Sep 2018 11:52:58 GMT

Thanks for your reply.

Actually no I hadn’t picked up on this, simple and obvious, which is probably why I missed that. Thanks again.