topic One Of My Cameras Is Not Recording Motion in Arlo Pro 2

One Of My Cameras Is Not Recording Motion

bmiranda3 — Tue, 11 Sep 2018 17:18:46 GMT

I bought the two camera system, and only one camera records motion. How can the other camera record as well.

One Of My Cameras Is Not Recording Motion

Streak2 — Tue, 11 Sep 2018 17:19:02 GMT

In the app, the little running man on the camera that's working should be black (not grey), whats the color of the running man on the camera that's not working?

One Of My Cameras Is Not Recording Motion

bmiranda3 — Tue, 11 Sep 2018 17:19:15 GMT

It’s grey. The other camera that records is black(running man)

One Of My Cameras Is Not Recording Motion

Streak2 — Tue, 11 Sep 2018 17:20:12 GMT

Go into mode, armed, and select that camera.

Make sure that motion is detected and record video is checked.

One Of My Cameras Is Not Recording Motion

bmiranda3 — Tue, 11 Sep 2018 17:20:29 GMT

It says it’s busy, and I can’t click it

One Of My Cameras Is Not Recording Motion

jguerdat — Tue, 11 Sep 2018 17:20:45 GMT

Restart your base and log out and back into the app. Also, try a browser.

One Of My Cameras Is Not Recording Motion

Streak2 — Tue, 11 Sep 2018 17:20:57 GMT

In addition to what jguerdat said, you can also reset the camera by removing and refitting the battery.