topic Re: Arlo Pro 2 Camera charging very slowly in Arlo Pro 2

Arlo Pro 2 Camera charging very slowly

jdhough — Sun, 02 Sep 2018 15:01:45 GMT

Installed two Arlo Pro 2 Cameras outdoors. Neither camera is charging very fast. One moved one percent overnight but shows charging. Other a little better. I am looking at new cameras but hate tho throw this money away. I installed a 25ft cable for constant charging. Anyway, this is my last try at getting this to work before I go elsewhere. Any help or even ideas on other systems is appreciated. This shouldn't be this hard.

Thank you.

Re: Arlo Pro 2 Camera charging very slowly

TomMac — Sun, 02 Sep 2018 15:49:04 GMT

First I would ask ;

1) are you using the ac adapter that was supplied? The adapter is a qualcom dual voltage in that it supplies 5v usb to run and 9v usb to charge the battery pack... you can not charge the pack from a standard usb adapter.

2) dc voltage can be lossy is smal gauge wires... with a 25 ft wire ( non arlo ) , I wonder if enough voltage is reaching the far end to charge... the specs on charging are pretty tight and .5v less may make a diff.

3) how do they charge with the supplied cable/adapter? They should charge in aprox 2.5- 3 hrs.

Re: Arlo Pro 2 Camera charging very slowly

jdhough — Sun, 02 Sep 2018 16:00:42 GMT

Thank you for your response. I am using the power adapter that it came with but not the cable. Needed a longer cable. Guess that is my problem. Thanks again.

Re: Arlo Pro 2 Camera charging very slowly

TomMac — Sun, 02 Sep 2018 20:25:57 GMT

An easy test would be to take one down for temp and charge it with the supplied adapter and cable