topic Re: Arlo Pro 2 Camera will not stream... in Arlo Pro 2

Arlo Pro 2 Camera will not stream...

Mschlaudraff — Tue, 28 Aug 2018 14:40:04 GMT

Arlo-Pro 2 Camera ( Equipment details below ) that has power full time keeps saying 'Your camera is offline and cannot be streamed.' I have rebooted the complete system more times than not, and also have rebooted the camera more times than not.

The system is an Alro-Pro and there are 7 cameras on the system.

Arlo-Pro 2 Camera Details

HW Version = H3

Serial Number = 52M17B7PAD5DC

Firemware = 1.125.11.0_21156

Arlo-Pro 2 Based Station Details

HW Version = VMB4000r3

Serial Number = 4R037673A5E3E

Firmware = 1.10.0.8_22190

Re: Arlo Pro 2 Camera will not stream...

jguerdat — Tue, 28 Aug 2018 19:37:33 GMT

What are the LEDs on the base showing? What device, OS and app or browser? Have you tried the other?

Re: Arlo Pro 2 Camera will not stream...

bubdog — Tue, 28 Aug 2018 19:42:07 GMT

I'm having an issue where my cameras periodically display as online in the devices tab but don't record anything (no motion, no cvr) and trying live view says something like "failed to connect, please try again". Support has acknowldged that issue and said the engineering team is working on it. Is this happening to you or do you have a message always on the devices tab that says the camera is offline?