topic Your Device Appears Offline Message in Arlo Pro 2

Your Device Appears Offline Message

Merritt1981 — Mon, 27 Aug 2018 21:44:04 GMT

Is there a fix for this issue yet? I see a lot of people are experiencing the same thing. My Arlo app states that it appears my devise is offline. My base station has green lights across the bottom. I have restarted the base station multiple time and re-synced my cameras.

Re: Your Device Appears Offline Message

jguerdat — Mon, 27 Aug 2018 21:44:19 GMT

Have you logged out and back in as well as tried both the app and a browser?

Re: Your Arlo device appears offline

ShayneS — Mon, 27 Aug 2018 21:43:21 GMT

Hi Merritt1981,

What Browser/Device are you using when you experience the issue?