topic Re: Don't see anything in library in Arlo Pro 2

Don't see anything in library

Adrine — Sat, 25 Aug 2018 20:52:08 GMT

I got the Arlo Pro 2 because I liked the Arlo Q so much. They're all live but I don't see any files from the new cameras, only the Arlo Q in the file library even though I have it set to record. How to fix?

Re: Don't see anything in library

Adrine — Sat, 25 Aug 2018 21:46:26 GMT

Is it mandatory to set an activity zone for this wireless version unlike the Arlo Q? Is that why it won't record motion?

Re: Don't see anything in library

jguerdat — Sat, 25 Aug 2018 22:06:35 GMT

Is it possible that you have a filter set in the library, peraps because you've been clicking on the numbered circle above the Q in the Devices tab? In the library, click on the funnel icon and reset it (be sure to save the new setting). The icon should look empty.

Re: Don't see anything in library

Magwheels18 — Sun, 26 Aug 2018 15:36:28 GMT

thanks...it was turned off!...why? so i turned on the video setting under the "Funnel" aand lets see it is working now...hold on...NO! after resetting the power line to Arlo router and all that above mentioned...Im getting orange banner saying "Arlo service is not available at this time!" what am i paying for?