topic Re: Arlo Pro 2 Not Connecting To The Magnetic Mount in Arlo Pro 2

Arlo Pro 2 Not Connecting To The Magnetic Mount

charlie035 — Mon, 20 Aug 2018 18:45:57 GMT

hi, i recently installed arlo pro 2. one of the camera is working absolutely fine but the other cam won't stick to the magnet mount. or any other magnet. it just falls off.

Re: Arlo Pro 2 Not Connecting To The Magnetic Mount

charlie035 — Mon, 20 Aug 2018 18:46:27 GMT

ARLO PRO 2

Re: Arlo Pro 2 Not Connecting To The Magnetic Mount

jguerdat — Mon, 20 Aug 2018 18:46:56 GMT

Sounds like the magnet wasn't placed in the camera. Swap at the store or open a case here. You could use a threaded mount if you don't want to use those options.

Re: Arlo Pro 2 Not Connecting To The Magnetic Mount

ShayneS — Wed, 22 Aug 2018 16:16:27 GMT

Hi Charlie035

Is magnet missing in the inside of the camera door or does the camera just not want to attach itself?

Here is a link for the support page, here you can find all the info to contact support and resolve the issue

Support Center