topic I can't change my password in Arlo Pro 2

I can't change my password

Jakob2711 — Tue, 14 Aug 2018 16:02:32 GMT

I can't change my password - It won't accept a new and different password (yes, the password is according to rules).

I have tried on the App and via PC - It replies that it is the same password, which of cource its not.

Re: Re: I can't change my password

michaelkenward — Wed, 03 Oct 2018 19:43:43 GMT

Password for what?

Re: I can't change my password

JamesC — Wed, 03 Oct 2018 19:43:29 GMT

Jakob2711,

If you're referring to your password for your Arlo account, be sure you're changing to a password you've never used in the past. It sounds like you may be trying to use a previously used password.

JamesC

Re: I can't change my password

wasseng — Wed, 03 Oct 2018 19:44:18 GMT

Yes but it doesn’t say that, is says you can’t change to the same password that you currently have. Gah. I hate this. Uninstalled the app because I thought might be a cache problem. But your right off course, it works if you change to a completely new password that you never used. Might be bad translation to Swedish in the app that fooled me.