https://community.arlo.com/t5/Arlo-Pro-2/Green-internet-LED-but-Base-Station-showing-off-line/m-p/1621415#M11133 <P>The serial number is in the model number slot, my device shows off line, but the internet light is solid green. &nbsp;I have replace the cable, it is hard wired into a wifi extender that is broadcasting a signal. &nbsp;I attempt to sync cameras to the device but no luck. &nbsp;Tips please</P> Fri, 10 Aug 2018 17:05:57 GMT dkilgo 2018-08-10T17:05:57Z https://community.arlo.com/t5/Arlo-Pro-2/Green-internet-LED-but-Base-Station-showing-off-line/m-p/1621415#M11133 <P>The serial number is in the model number slot, my device shows off line, but the internet light is solid green. &nbsp;I have replace the cable, it is hard wired into a wifi extender that is broadcasting a signal. &nbsp;I attempt to sync cameras to the device but no luck. &nbsp;Tips please</P> Fri, 10 Aug 2018 17:05:57 GMT https://community.arlo.com/t5/Arlo-Pro-2/Green-internet-LED-but-Base-Station-showing-off-line/m-p/1621415#M11133 dkilgo 2018-08-10T17:05:57Z https://community.arlo.com/t5/Arlo-Pro-2/Green-internet-LED-but-Base-Station-showing-off-line/m-p/1621587#M11135 <P>It would appear to be a display issue. Try both the app and a browser. Log out and back in. Restart the phone.</P> Fri, 10 Aug 2018 13:03:25 GMT https://community.arlo.com/t5/Arlo-Pro-2/Green-internet-LED-but-Base-Station-showing-off-line/m-p/1621587#M11135 jguerdat 2018-08-10T13:03:25Z