Arlo Pro 2 Appearing Offline

rorcode — Tue, 07 Aug 2018 22:10:26 GMT

Hello

Base Station Model VMB4000
Base Station firmware: unknown on web shows: 2.5.4.918_22662

Device type showing offline Arlo (Arlo, Arlo Pro, Arlo Pro 2, Arlo Baby, Arlo Q, etc.): Arlo Pro 2

Internet Service Movistar

Exact error message: basestation offline

The application used (iOS, Web): Win10

Internet LED light green: base station is connected to the Internet

Re: Arlo Pro 2 Appearing Offline

TomMac — Tue, 07 Aug 2018 22:38:28 GMT

Have you attempted a reboot of the base ( power button off- on )

give it about 2 mins to reboot and check