topic Re: Audio Detection keeps enabling after turning it off? in Arlo Pro 2

Audio Detection keeps enabling after turning it off?

Rectro33 — Sat, 02 Jun 2018 15:45:55 GMT

Hello

I keep getting my audio detection turning on at random in my modes. It seems to happen when the schedual mode picks the modes, but Im not sure. I also wonder now if my audio detection is being used even when its showing off, and this is whats triggering motion detection but I cant be sure. This arlo pro 2 is unsecure which is counter productive being its security system.

Dan

Re: Audio Detection keeps enabling after turning it off?

JamesC — Tue, 05 Jun 2018 17:10:36 GMT

Rectro33,

Are you making sure to save after editing your rules to turn off the audio detection?

JamesC

Re: Audio Detection keeps enabling after turning it off?

Rectro33 — Tue, 05 Jun 2018 23:00:54 GMT

There is a issue between the online app and the android app. I set and save the settings, the audio detection is off, it saves and stays while in the web app. Go into the andoid app the audio detection is turned on in the modes, and by the way its not constatant, it does this at will of its own choosing. Also it has a habbit of removing one of my modes from the schedual. At least once a day I have to go back into app and turn off audio detection, but thats one of my problems, the main one is motion detection, iv PM you on that one.

Dan

Re: Audio Detection keeps enabling after turning it off?

Rectro33 — Sun, 10 Jun 2018 07:56:12 GMT

Update:

I didnt not find a solution, it would seem I needed a engineer support, it seems the tech support has good will yet never actualy solves or follows up the problem. I sent the whole kit back.

Dan

Re: Audio Detection keeps enabling after turning it off?

Johnny290 — Sun, 10 Jun 2018 13:24:06 GMT

I have also seen this happen to my system after the latest update