topic Re: have not been able to change mode on my cameras using iOS app in Arlo Pro 2

have not been able to change mode on my cameras using iOS app

Pinnacle74 — Thu, 07 Jun 2018 15:11:15 GMT

Since release of iOS app version 2.5.0 (more than 3 weeks ago!), including version 2.5.1, 2.5.2 and todays release of 2.5.3 I have not been able to change mode on my cameras using the app (see attached screenshot).

This problem makes the application almost unusable.
Yes, I can of course access recordings etc via the app but I've been using the "mode tab" frequently up until release 2.5.0.

And NO this is not an iOS issue as I'm having the EXACT same issue on my iPad which is running a different iOS version.

Yes, I have tried to restart all my cameras and the base station but the problem still exists.

Is anyone else having this issue or is it just me?!

Re: have not been able to change mode on my cameras using iOS app

snip3rboy — Thu, 07 Jun 2018 15:11:30 GMT

Sent you a PM, @Pinnacle74

Re: have not been able to change mode on my cameras using iOS app

Pinnacle74 — Thu, 07 Jun 2018 15:22:49 GMT

I replied via email as requested.

Re: have not been able to change mode on my cameras using iOS app

EGWN — Thu, 07 Jun 2018 20:08:46 GMT

I have the same problem!

Re: have not been able to change mode on my cameras using iOS app

Pinnacle74 — Fri, 08 Jun 2018 07:30:21 GMT

Send a PM to @snip3rboy, he helped me with this problem.

@snip3rboy - Thank you a lot for the excellent help with this!!