topic Re: Motion detectors triggering when system disarmed in Arlo Pro 2

Motion detectors triggering when system disarmed

jdsylvester — Tue, 25 Oct 2022 14:01:31 GMT

I have my system set up on a schedule to arm and disarm itself. The last few days I have gotten up before the disarm time and manually disarmed everything using the Disarm button at the top of the mode screen. This always had worked fine, however now when I walk past the cameras the motion detectors trigger and fire the events they are set for. Has anyone else had this happen or know how to fix it?

Re: Motion detectors triggering when system disarmed

jguerdat — Wed, 26 Oct 2022 14:17:13 GMT

Start by rebooting the base. You may also want to reinsert the camera batteries to reset them to a known condition.

Re: Motion detectors triggering when system disarmed

jdsylvester — Fri, 04 Nov 2022 12:45:15 GMT

Thanks for the suggestion. I did try these steps but still have the same issue. Is there anything else I can do at this point?

Re: Motion detectors triggering when system disarmed

jguerdat — Fri, 04 Nov 2022 12:59:03 GMT

Probably fastest to remove all devices from your account and start fresh. It's a pain but should clear out any weirdnesses.

Re: Motion detectors triggering when system disarmed

jdsylvester — Tue, 08 Nov 2022 15:39:22 GMT

This seems to do the trick. Thanks for your help.