topic Re: Arlo Pro motion detection on constantly in Arlo Pro

Arlo Pro motion detection on constantly

ArloLover — Thu, 23 Mar 2017 04:11:26 GMT

I just added Arlo Pro to my other Arlo Smart Security System with 4 Arlo Cameras (VMS3430) system. The problem is one of the cameras won't stop detecting motion. There is no reason for the camera to continuously kick on as there is no motion but it won't stop. I adjusted the camera sensitivity to 25 and it still won't stop kicking on!! I am inclined to think the camera is faulty...I also disabled the audio but it won't stop recording constantly. I finally had to turn the camera off!! HELP!!

Re: Arlo Pro motion detection on constantly

steve_t — Thu, 23 Mar 2017 09:00:42 GMT

Apparently this is either a faulty camera or a problem with the firmware for which a fix is coming soon

Re: Arlo Pro motion detection on constantly

JamesC — Thu, 23 Mar 2017 16:47:44 GMT

ArloLover,

Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

JamesC