topic Re: Rechargeable batteries in Arlo Pro

Rechargeable batteries

babymonitor — Sat, 18 Mar 2017 12:16:17 GMT

Even after 48 hours of charging, the amber light still blinks for my new Arlo Pro Cameras and the iOS App says please replace batteries. I have hardly used it, do I need to replace the rechargable batteries on my Arlo Pro?

Can anyone confirm whats the life on those rechargeable batteries.

Camera is used internally to monitor baby with nanny or granny when we are out.

Re: Rechargeable batteries

jguerdat — Sat, 18 Mar 2017 12:32:35 GMT

What happens if you use the power supply? Does the battery level indicator in Settings, My Devices, your camera show a change over r time? A full charge can be done in 2.5 to 3 hours so longer indicates a problem.

Re: Rechargeable batteries

TomMac — Sat, 18 Mar 2017 14:07:02 GMT

Pull battery and replace, then check power level again

Re: Rechargeable batteries

JamesC — Mon, 20 Mar 2017 20:25:52 GMT

babymonitor,

Are you using the charging cable and AC adapter that came with your Arlo Pro?

JamesC

Re: Rechargeable batteries

bibik — Mon, 20 Mar 2017 22:16:43 GMT

How are you charging the battery?

I tried different charging methods when testing why my blue charging light did not become solid when at 100% (even after changing app settings), and in the process I noticed that the charging can be quirky depending many factors:

USB cable + Power Adapter plugged into wall: blue light flashes quickly upon plugging in (charge indicator), and becomes solid after full charge
USB cable + Power Adapter plugged into power strip: blue light flashes quickly upon plugging in, but may or may not become solid after full charge (some cameras did, others didn't)
USB cable plugged directly into 1.0A USB slot on power strip: blue light flashes when plugged in, but becomes solid amber light (probably insufficient charge?)

After reading some other threads, it seems that plugging the adapter directly into the wall is the best way to ensure a proper charge, although it's probably not the most convenient way.

Re: Rechargeable batteries

jguerdat — Tue, 21 Mar 2017 13:35:06 GMT

Don't forget that to charge the battery you have to use a power supply that 1) supports the Qualcomm quick charge capability and 2) supplies 9v. A standard USB charger supplies only 5v and may not supply enough current to even run the camera.