topic Re: Arlo Pro camera's stopped recording - yellow man (motion detector) is always yellow. in Arlo Pro

Arlo Pro camera's stopped recording - yellow man (motion detector) is always yellow.

DanG38 — Sun, 12 Mar 2017 15:53:08 GMT

This morning my Arlo Camera's (all of them, 3) stopped recording new videos. It seems as though the issue is the "yellow man" motion detector is ALWAYS on. I can get him to go back to "black" after putting the Camera in Live Stream, but as soon as motion is detected the yellow man returns... permanently.

This is happening on both my phone app (Apple) and web broswer. I did try to clear my web cache - but this did not work (didn't think it would fix the phone app anyway).

I also tried to turn off the camera, pull the battery on the camera and reset the hub.

What the heck is going on? I really don't want to remove/resync the cameras to the base, anything else I can try?

Re: Arlo Pro camera's stopped recording - yellow man (motion detector) is always yellow.

TomMac — Sun, 12 Mar 2017 21:16:58 GMT

Sounds like the mode got gliched...

Best thing is to do what you don't want.... reset the camera by pulling batteries, power button cycle the base and if that doesn't help, then REMOVE DEVICE ( in settings ) then bring each one back as new

OR a full reset of the base

Re: Arlo Pro camera's stopped recording - yellow man (motion detector) is always yellow.

tkiki — Tue, 21 Mar 2017 03:09:17 GMT

Wonderng if you esolved this. Having the exact same isue. Have not ried any resets, hoping I don't have too.

Re: Arlo Pro camera's stopped recording - yellow man (motion detector) is always yellow.

DanG38 — Tue, 21 Mar 2017 03:24:51 GMT

Yes the issue is now resolved. All I needed to do was unplug power from the hub for a few minutes. I haven't had any issues since then.

Re: Arlo Pro camera's stopped recording - yellow man (motion detector) is always yellow.

tkiki — Tue, 21 Mar 2017 03:56:48 GMT

Hey man, thanks for the quick response. I'm going to try that. Been driving me crazy.