topic Re: Arlo Pro USB Storage in Arlo Pro

Arlo Pro USB Storage

buzztok — Thu, 27 Oct 2016 19:21:53 GMT

Hello, When I look at video captured on my usb drive shot by the Arlo Pro, the audio is there, but the video is blurry, and not viewable. The video on my original Arlo cameras are ok. Is there an adjustment that I need to make to the Arlo Pro cameras to fix?

Arlo Pro Model

Re: Arlo Pro USB Storage

jguerdat — Thu, 27 Oct 2016 21:17:21 GMT

Video quality relies on the WiFi signal quality. Maybe you happen to have a camera in a poor location by bad luck. Move the camera closer and see if quality improves.

Re: Arlo Pro USB Storage

buzztok — Fri, 28 Oct 2016 00:39:10 GMT

jguerdat wrote:
Video quality relies on the WiFi signal quality. Maybe you happen to have a camera in a poor location by bad luck. Move the camera closer and see if quality improves.

I don't think it is the WiFi signal since I am able to see the videos on the Arlo App clearly.

Re: Arlo Pro USB Storage

throwaway-bye — Fri, 28 Oct 2016 00:48:37 GMT

Install VLC player on system where you plan to watch videos. View the video using VLC player.

Good Luck!!

Re: Arlo Pro USB Storage

buzztok — Fri, 28 Oct 2016 01:02:44 GMT

throwaway-bye wrote:
Install VLC player on system where you plan to watch videos. View the video using VLC player.

Good Luck!!

That worked!! I wonder why I have to view video from the Arlo Pro using this method, but not the videos from the original Arlo?

Re: Arlo Pro USB Storage

jguerdat — Fri, 28 Oct 2016 12:58:57 GMT

Try a different browser. It's likely related.