Arlo Pro constant motion triggered in night/IR mode, tested by placing in a drawer, issue continues

Justcliff — Sun, 05 Mar 2017 14:52:18 GMT

I ordered a 3 pack through Costco and they were delivered 3 days ago. Easy set up, and I thought all was working well until nightfall. One camera was constantly triggered by motion and recording every two minutes.

I pulled the battery out and moved the camera to a different location, I also changed the sensitivity settings for the audio and video. This issue continued.

I then placed the camera in a drawer, completely dark, no noise, and it continues to trigger movement and record every two minutes. I believe I have tried everything and was hoping for some additional advice.

Thanks in advance.

Re: Arlo Pro constant motion triggered in night/IR mode, tested by placing in a drawer, issue contin

TomMac — Sun, 05 Mar 2017 14:59:45 GMT

Use Settings and REMOVE DEVICE

pull batteries to reset camera, replace

Bring back the camera as new...

If problem continues, either take it back or contact Netgear Support for warranty

topic Re: Arlo Pro constant motion triggered in night/IR mode, tested by placing in a drawer, issue contin in Arlo Pro

Arlo Pro constant motion triggered in night/IR mode, tested by placing in a drawer, issue continues

Re: Arlo Pro constant motion triggered in night/IR mode, tested by placing in a drawer, issue contin