topic Re: Battery damage in Arlo Pro

Battery damage

Gmermaid — Sun, 14 Jun 2026 18:15:29 GMT

I recharged the battery as usual and my Camara would not connect . I pulled the battery out and it seems it caught fire at some point

Re: Battery damage

Edinburgh_lad1 — Sun, 14 Jun 2026 21:14:55 GMT

Are you sure you're using the original battery that came with the camera? There are lots of fakes being sold on eBay and such - because Arlo no longer make batteries for Pro/Pro 2 cameras - but misleadingly being marketed as 'original'. I had unwittingly bought one myself but Brooke was then kind enough to check its serial number to confirm it's a fake. I now use it for testing only and I don't leave it unattended when charging. You can find some old new stock Pro/Pro 2 batteries in original packaging but there are very few of them and cost a pretty penny.

Re: Battery damage

BrookeN — Mon, 15 Jun 2026 16:31:43 GMT

@Gmermaid I sent you a dm, please respond to that at your earliest convenience.

@Edinburgh_lad1 thank you, it was my pleasure to help.